The toilet's blocked up. When you flush, it comes up somewhere else. The shower's ankle-deep before you've finished. Whatever it looks like at your place, a blocked drain doesn't fix itself, and plumbing emergencies don't wait. Fenech Plumbing & Gas clears blocked toilets, sinks, showers, sewer and stormwater lines for homes across Sydney Metro, the Hills, the Hawkesbury and the Nepean, 24/7/365.
Stop using the fixtures. Every flush, every sink of water and every load of washing has to go somewhere, and with the line blocked it comes back up through the lowest point in the house. Leave the toilet alone, hold off the washing machine and dishwasher, and keep everyone off the showers until it is cleared.
Skip the supermarket drain chemicals. They rarely shift a real blockage, they sit in the line, and they make the job harder and less safe for whoever opens the drain next.
If water is coming up inside the house, call us. We answer 24/7/365.
One slow drain is usually a local blockage. Several fixtures playing up at once usually means the main sewer line, and that's worth a call before it backs up inside the house.
After enough drain jobs across the Hills, the Hawkesbury and the Nepean, the causes stop being surprising. In the older streets of suburbs like Riverstone, Windsor and Baulkham Hills, it is usually tree roots: established gardens plus ageing clay sewer pipes, and the roots find every joint. In the newer estates through Marsden Park, Grantham Farm, Box Hill and Schofields it is more often construction debris left in the line, mortar or render washed into a gully during the build, or a section of pipe laid with too little fall. And everywhere, regardless of the age of the house: wet wipes. "Flushable" on the packet does not mean flushable in the pipe, and wipes bind with fat and grease into blockages that a plunger will never move.
Kitchen lines block from fat and food scraps, bathroom lines from hair and soap build-up, and stormwater drains from leaves and garden mulch, especially in the first big downpour after a dry spell. Each has its own fix, which is exactly why we camera the line before we clear it: treating a broken pipe like a grease blockage just books the same job again in three months.
Some honest, free advice from a plumber who would rather you did not need us as often: nothing down the toilet except toilet paper and what nature intended. Wipes, cotton buds and hygiene products go in the bin, whatever the packaging claims. Scrape cooking fat into the bin rather than the sink, because fat that goes down warm sets hard in the pipe. A simple strainer over the shower waste catches most hair. And if a drain starts gurgling or draining slowly, that is the early warning: a camera inspection at that stage is cheap and calm compared to a sewage backup on a Sunday night.
Managing a strata block or a rental? Recurring blockages in shared lines are a maintenance problem, not bad luck. See our sewer & drainage maintenance page for scheduled CCTV inspections and preventive jetting, or our guide on what to do when a tenant reports a blocked sewer.
Tell us what's happening in your own words: "the toilet's blocked up", "it comes up in the shower when I flush", "there's a smell in the yard". We'll take it from there.
We run a 24/7 emergency line on 0422 718 247. A fully blocked toilet or a sewer backing up inside the house is urgent and we treat it that way. If it can safely wait, we will tell you that too, and book a time that suits you instead of charging an after-hours callout you do not need.
Almost never to find the problem. We run a CCTV drain camera through the line first, which shows exactly where the blockage is and what caused it. Most blockages then clear with high-pressure jet rodding. Digging only comes into it if the pipe itself is broken, and you will see the camera footage and understand why before any repair is quoted.
Recurring blockages usually have a cause that clearing alone does not fix: tree roots growing into the pipe, a cracked or sagging section, or grease and wipes building up at the same spot. The CCTV camera shows us which one it is. We explain what we found and what the options are, so you can fix the cause once instead of paying to clear the same drain every few months.
As a general rule the property owner is responsible for the sewer pipes on their property up to the connection point, and Sydney Water is responsible for the main beyond it. We can inspect the line, confirm where the blockage sits and advise who is responsible before any work proceeds.
In our customers' own words. Read them all or see them on Google.
Peter & his team have twice done work at our house. The most recent was blocked drainage. He was professional, genuine & turned up when he said he was going to. Would recommend him without a doubt.
Peter and his team are excellent! He is very friendly, professional and great at his trade. Peter helped me unclog a kitchen sink as well as help resolve a bathroom drain issue. Thank you for helping me. I will not hesitate to continue …
Peter and team did an excellent job installing a channel drain around our garage. The site was left in immaculate condition, and the job done to a very high standard. Easy communication and on time. Highly recommend!